FAQ

When you come in for your appointment you’ll be paired with one of our highly trained consultants who will assist you throughout the entire wedding process. You and your entourage will be taken to a private dressing room where your stylist will get more information on your wedding and gown preferences. The appointment will begin with you and your stylist browsing our selection and picking gowns. As your stylist gets a feel for what you’re liking they’ll pull more gowns for you if needed. At the end of the appointment brides typically try their favorites back on (with accessories if you’d like) and narrow it down to the one! At that point, your stylist will walk you through measurements and paperwork. After that, it’s time to pop some complimentary champagne and take a picture with the “Yes!” sign!

To give yourself plenty of time for the gown to come in and alterations, we recommend shopping a year in advance. Please allot 6-9 months for gown production and 2-3 months for alterations. If your wedding is happening sooner than that, there are many other options such as rushing an order or purchasing a sample…your stylist will know exactly what will work for you. If you are getting married within 6 months we recommend calling for more detailed information.

We do allow walk-ins dependent on stylist availability. Because of limited space, we highly recommend making an appointment so we can assure a stylist and dressing room is available.

We don’t charge to make or cancel bridal appointments. We offer VIP appointments at an extra charge (please view our services for more information)

Standard bridal appointments are 90 minutes.

Gowns start at $1400.00 and top off at $4000.00, with the average being between $1800.00 & $2000.00. Please call for more detailed information.

Wedding dresses typically take 6-9 months to come in depending on designer and shipping options. Accessories typically take between 2-4 months. If your wedding is happening sooner than that, there are many other options such as rushing an order or purchasing a sample…your stylist will know exactly what will work for you. If you are getting married within 6 months we recommend calling for more detailed information.

All wedding gown sales are final sales, there are no refunds, exchanges or returns on special order items.

We don’t have a seamstress on staff but have a list of highly trusted alterations specialists we work closely with. When you order your gown we will give you that list but you’re more than welcome to use any seamstress you trust.

On average we recommend planning to begin alterations 3 months before the wedding. Ultimately this depends on your seamstress, their schedule, and the amount of work involved.

Wedding gowns are made to be altered and taken apart. However every gown is different, please call for more detailed information.

Absolutely! We just ask all drinks stay within your dressing room space and out of reach of merchandise. You’ll also get a complimentary bottle from us when you say yes to your dress!

Yes! At your appointment, your stylist will begin with walking you through our selection and helping pull gowns based on your wants & needs. After your stylist gets a feel for what you’re liking, they will then go pull more looks for you to try. Due to COVID and appointment efficiency, only the bride is able to browse our sales floor with her stylist. We know that brides want to see all of their options, so we have our designers and gowns listed on our website. Please note: we don’t have every dress in stock to try on, so if you see something you like please check availability or give us a call

It’s a collection of dresses or accessories that we don’t have in our inventory that is sent to us for a limited period of time. Basically, it’s more options to try on, and there’s usually an incentive from the designer, too!

Absolutely! We also have WiFi if you want to Zoom/FaceTime with someone important who couldn’t make it.

We recommend keeping your guest list to 5-6 guests plus the bride. Please give us a call if you’d like to request additional guests.

Due to COVID and scheduling, we ask that you arrive at the store no more than 15 minutes before your scheduled appointment. If you’re running early please give us a call and we’d be more than happy to see if we can get you in earlier.

All we ask is that you wear underwear on your bottom half! None of our gowns require a bra, however please feel free to bring one with you for modesty, if you prefer. Some brides like to bring shapewear if it’s something they’re planning on wearing on the big day. You don't need to bother with heels as we have pedestals for you to stand on and they tend to get in the way.

If you’d like to request a specific consultant please feel free to give us a call before your appointment and we’d be happy to help! Due to the nature of our schedule, we aren’t always able to accommodate a request unless given notice ahead of time.

Our samples are shown in sizes 10 & 12 but are available for purchase in sizes 0-32. If you’d prefer to try on gowns in a larger sample size we recommend checking out our sister store Love Curvy Bridal (LoveCurvyBridal.com) where we carry the same designers but with gowns shown in sizes 16-32.

Absolutely! We recommend checking out our accessory appointments.

We only require 60% down at the time of purchase. The remaining balance is charged to the card on file when your gown arrives from the designer. If you have further questions or would like to hear about our layaway options please give us a call.

We’re more than happy to ship your gown to you. Please give us a call for more information on the shipping process and costs.

We’d love to answer your questions! Please give us a call at (513)821-6000 to speak with a stylist.